FREQUENTLY ASKED QUESTIONS

Are scarf facemasks safe as clinical facemasks?

Clinical-grade facemasks still offer the best protection from droplets and other harmful agents in air. However, SILQUE scarf facemasks offer the same level of protection as other fabric facemasks in the market. It has 2 layers of silk/satin fabric with an additional lining of cotton inside for added protection and moisture absorption.
Are Silque facemasks breathable?

Yes they are! They remain so breathable, soft, and flowy on the skin. Silque facemasks however, are not to be used when you're expecting a lot of sweating on your face as wet silk/satin will make it hard for you to breathe. This isn't adviseable for outdoor activity use.
Where are you based?

SILQUE is based on Mandaluyong City, Metro Manila, Philippines. We currently attend to orders within NCR but is looking to cater to provincial orders soon.
How can I order?

There are several ways: 1. Order directly via this website - just click on any item and add to cart > check out 2. Visit our Facebook page at facebook.com/SilquePH and send us a message to order or, 3. You can also visit out Instagram page at instagram.com/SilquePH and send us a DM Once your order is confirmed, just pay via any of the following methods: 1. BPI bank transfer 2. BDO bank transfer 3. GCash Once paid, we'll prepare your order and let you know once it's ready for pick up.
Do you really only offer store pick up? How do I get my item if I can't leave the house?

Unfortunately, we can only cater to store pickups - we're working on this and we'll update you once we have our own delivery provider. Once your item has been paid, just send us a copy of the transaction slip and we'll prepare you item. Once prepared, we'll let you know once you can book a delivery service like any of the following so they can pick up your item for you and deliver wherever you are. 1. Grab express (P100-150) 2. Lalamove (P100-150) 3. Mr. Speedy (P90-150)